Privacy Policy for SMS Compliance

Effective Date: February 4, 2025

At Fusion Brokerage USA ("we", "our", "us"), a chemical broker based in Houston, TX, we are committed to protecting your privacy and complying with the relevant privacy and data protection laws, including those related to SMS marketing and communication. This Privacy Policy outlines how we collect, use, and protect your information when you engage with us via SMS, as well as your rights regarding that information.

By providing your phone number to us or consenting to receive communications from us, you agree to the terms of this Privacy Policy and the collection and use of your information as described below.

1. Information We Collect

Personal Information Provided by You

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, sign up for SMS communications, or otherwise contact us.

• Name
• Phone Number
• Email Address

Sensitive Information

We do not process sensitive personal information.

2. How We Use Your Information

We use the information we collect to:

• Send you transactional or marketing messages via SMS about our chemical products and services that may be of interest to you.
• Respond to your inquiries or requests.
• Provide customer service.
• Comply with applicable laws and regulations regarding communications.

3. Consent to SMS Communications

Fusion Brokerage USA, Inc. offers SMS messaging for appointment confirmations, market updates, and client inquiries. To ensure compliance with industry regulations, we adhere to the following guidelines:  

· No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.  

· All text messaging originator opt-in data and consent records will be securely maintained and will not be shared with any unauthorized parties

By providing your phone number, you consent to receive SMS messages from us, including both promotional and transactional messages. You acknowledge that your consent is not a condition for purchasing any goods or services from us.

If you provide your phone number for SMS communications, we will:

• Only send SMS messages that are relevant to the services or information you have requested.
• Ensure that you have the option to opt-out of receiving further SMS messages at any time.

4. Opt-Out Instructions

To opt-out of receiving SMS messages from us, you can reply to any of our messages with the word “STOP” or follow any other opt-out instructions provided in the message. Once we receive your request to opt-out, we will promptly stop sending you further SMS communications.

5. Data Security

We have implemented security measures to protect your personal data. While no system is 100 percent secure, we take industry-standard precautions to prevent unauthorized access. We retain SMS opt-in records for compliance purposes but do not store unnecessary data beyond operational use.  

6. Compliance with the Telephone Consumer Protection Act (TCPA)

We comply with the Telephone Consumer Protection Act (TCPA), as well as other relevant federal and state laws, including those relating to text message marketing and communication. We ensure that we have proper consent before sending SMS messages, and we respect your right to opt-out at any time.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected in an updated version of this policy. We will provide notice of such changes by updating the effective date at the top of this page. By continuing to engage with us via SMS after any changes are made, you consent to those changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS communication practices, please contact us at:

Fusion Brokerage USA
713-590-7744
info@fusionbrokerageusa.com
9555 W Sam Houston Pkwy S, Suite 348, Houston, TX 77099

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This Privacy Policy ensures that we meet SMS compliance requirements, protect your privacy, and maintain transparency in how we collect, use, and share your data.